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Winter Palace: Relaxed Event @ Hampton Court, Surrey
A neuroinclusive relaxed visit
Skip the event ticket details and go to event summary.
When
Tuesday 08 December 2026
12:00 – 15:30 OR 15:30 – 19:00
Booking information
Tickets for this event are £1.00 per person.
Separate ticket (advance booking required)
Find out more about this magical and festive event on our Winter Palace page.
This Relaxed Event runs from 12:00 – 19:00 and is split into two time slots:
- 12:00 – 15:30
- 15:30 – 19:00
Event information
Crowd levels will be kept to a minimum for this event. Ticket capacity is much lower than standard days and only ticket holders will be permitted entry during event time slots.
Where possible, we will adjust lighting and sound levels of The Winter Palace. Please note that this offer is immersive and sensory by nature and so it is not possible for us to alter this so suit individual needs. Please expect coloured lighting, projections and friendly character actors. Actors will have disability awareness training ahead of the event and will be aware of the audience attending and how to interact under those considerations.
We will not be asking for proof of disability or supporting documents for this event.
Visitors with limited mobility
Hampton Court Palace is a historic building with difficult stairs and passageway. Find out more on our Accessibility page. Access guides will be available online and onsite specific to the Winter Palace offer.
Resources
A visual story will be emailed to you two weeks before the event takes place. The visual story will detail what to expect from the event. Please note that this is the first time Hampton Court Palace have offered The Winter Palace and so it may not be possible to provide pictures of all areas and characters.
